WHY SHOULD YOU TRY CRISIS SIMULATION?
Crises are an integral part of the lifecycle of every company, institution or individual, so the question is not whether a crisis will happen, but when it will happen and if you will be ready for it. If you’re not ready, you lose money, reputation, and business opportunities.
Crisis Simulation gives you an experience of a crisis in a controlled condition, you get the assessment of your preparedness for the crisis, and you get additional training on crisis communication.
HOW IS THE SENSE OF A REAL-LIFE SITUATION CREATED IN THE SIMULATION?
The simulation scenarios are based on a real-life situation, and the Crisis Simulation platform has a communication interface very similar to the real ones. Thus, the platform offers a simulation of the web, emails, social media, and other communication channels we use to communicate in the real world.
HOW IS A CRISIS SCENARIO CREATED?
In addition to the basic plot (crisis situation), detailed crisis scenarios have several side events that may or may not be relevant for the crisis, just like in a real life. The scenarios also have many different personas, such as media representatives, NGOs, competitors, and employees. All these segments, along with a myriad of additional details, make the crisis experience to appear real.
HOW SHOULD PARTICIPANTS PREPARE?
The only thing that participants need is a computer and a stabile internet connection. If they are a basic computer user, they can use the Crisis Simulation platform.
HOW LONG DOES IT LAST?
It’s a 2-day program. The simulation part lasts for about five hours in total, and it’s done in one day. Additional to the Crisis Simulation experience, where we assess the preparedness of the participants for the crisis, we provide you with basic crisis communication training prior to the Crisis Simulation, and the Crisis Thinking workshop that follows the analysis of the Crisis Simulation.
WHAT KIND OF CRISES CAN BE SIMULATED?
In this simulation, the focus is on communication crisis, reputation management, and managing internal audiences. We have two pre-defined scenarios – one on the topic of disinformation, and one on the topic of a cyber-attack. Of course, the client can request a customized scenario on a topic that is relevant to his situation.
CAN CRISIS SIMULATION BE PART OF A TEAM-BUILDING PROGRAM?
Yes. You only need to ensure enough time and adequate conditions for the simulation to take place.
IN WHICH LANGUAGE IS THE TRAINING PROGRAM CONDUCTED?
The training program can be conducted both in Croatian and in English language.
HOW MANY PEOPLE CAN PARTICIPATE IN ONE SESSION?
The program is organized for a minimum of three and a maximum of 18 participants.
In the case of more than six participants, they are divided into teams. One team cannot consist of more than six people.
